Faq
OUR FAQ
Frequently Asked Question
1. What is Incode Online's core focus?
We focus on two main pillars: Intelligent Process Automation (IPA) for operational efficiency and Advanced Data Analytics for strategic decision-making. We convert raw data into a competitive advantage.
2. What is the difference between IPA and RPA?
RPA (Robotic Process Automation) automates strictly rule-based, repetitive tasks. IPA is the evolution of RPA, combining it with Artificial Intelligence (AI) (such as NLP and ML) to handle more complex tasks and unstructured data.
3. In which industries does Incode Online have expertise?
We serve various sectors, including Finance & Banking, Manufacturing, Logistics, Retail, and Fintech. Our expertise is horizontal, focusing on automation and data analysis across business functions (HR, Finance, Customer Service).
4. What is Incode Online's workflow for implementing a new solution?
We start with a pilot-project-based approach. The initial phase involves testing the feasibility and proving the potential Return on Investment (ROI) in a limited process before full-scale deployment. This minimizes client risk.
5. How long does it take to see results from an IPA solution?
The timeline varies by process complexity. However, with our pilot-project approach, proof-of-value and initial ROI estimates can often be seen within 4 to 12 weeks.
6. How do you ensure client data quality and security?
We implement ISO/IEC 25010 data quality standards and design secure cloud-native architectures. For predictive AI solutions, we use the MLOps framework to ensure continuous model accuracy and stability.
7. What sets Incode Online apart from other IT firms?
Our differentiation lies in our focus on Predictive Analytics and AI Governance (MLOps). We don't just automate existing processes; we deliver integrated forecasting and risk mitigation capabilities into your core business strategy.
8. Does the Incode Online team assist with internal training?
Yes. An integral part of our methodology is Change Management. We provide clear training and adoption strategies for client teams to ensure the successful handover and sustainability of the solution.